Troubleshoot Arlo Camera Not Connecting to App

Surveillance through cameras has become the most important part of security. As you all know, the crime rate is increasing day by day. So, more people tend to use the digital camera to protect their home, office and many other things. If you want full security then it is essential that your camera remain connected with your phone all the time. If you are using the Arlo camera then you have seen that sometimes you get an error message saying Arlo Camera Not Connecting to App. During this time, the security may be at risk. In this article, we are going to explain the simple guidelines to resolve the Arlo camera not connecting to the app issue. Keep reading and get to know the steps to fix the issue. 

 


Guidelines to Resolve Arlo Camera Not Connecting to App Issue

 

Look at the below steps to fix the Arlo camera not connecting to app issue:

 

Method 1: Uninstall and Reinstall the Arlo App

The best way to fix the Arlo camera not connecting to the Arlo app is by uninstalling and reinstalling the Arlo security camera. This app is compatible with both Android and iOS devices. Here are the steps for both devices:

For Android Devices:

  • Firstly, open the Google Play Store and then search for the Arlo app.
  • Once you find it, tap on it.
  • When the Arlo page displays on the screen then click on the Uninstall button.
  • Now, wait for some time to finish the uninstallation.
  • Click on the install button to install the app again. 

 

For iOS Devices

  • Search for the Arlo app on your iPhone.
  • Press the app for a long time until you will see it shake.
  • Click on the X button. 
  • Launch the App Store and then download the Arlo app.
  • Next, connect the app to the base station. 

 

Method 2: Reset the Base Station

  • Firstly, you have to ensure that the Arlo base station is turned on. 
  • Take a pin or paperclip and press the reset button using it. Hold the button for about 10-12 seconds.
  • When the reset is completed then the LED light will start flashing amber on the base station which means that the base station is rebooting.
  • Turn on the internet and the power LED light starts blinking green. 
  • Open the Arlo app and then log in into your account.
  • Click on the New System setup button and follow the instructions displayed on the screen. 

 

Method 3: Check the Battery Status in Camera

There could be issues with the battery due to which Arlo camera is not connected to the app. The best way to fix the issue is to check the batteries in the camera and then replace it. Here are the steps for it:

  • To check the status, log in to the Arlo account.
  • Go to the settings and check the battery status. If batteries are low then replace it immediately.
  • For replacing the batteries, hold the camera from the bottom.
  • Press and slide the battery latch from top of the camera body.
  • Ensure to check whether the batteries are placed properly or not.
  • If there is a battery issue then replace it immediately. Follow the + and - sign inside the panel and replace them. 

 

We hope that this blog will be helpful for you in resolving the Arlo Camera Not Connecting to App issue. If still you have any query then get connected with our professional experts through our helpline number to fix the issue. 




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